How Southwest pilot Tammie Jo Shults stayed calm in the cockpit

The pilot was forced to make an emergency landing in Philadelphia, where the passenger, Jennifer Riordan, was rushed to a nearby hospital and pronounced dead.

Another 2,500 engines will be impacted by the recommendation to inspect fan blades with 20,000 cycles by the end of August, CFM International said.

Shults was at the controls of the Dallas-bound flight when it made an emergency landing in Philadelphia on Tuesday but, despite the chaos, she remained level-headed as she took the plane into a rapid descent. On Tuesday, debris broke through one of cabin windows, and one passenger died as a result.

In one instance, she even reassured Muhammad Ali that the flight would be safe. Southwest's chief executive officer Gary Kelly commended the flight crew for safely landing the plane and expressed sympathy for the family of the deceased passenger. The agency never issued a final decision, however. One passenger told The Dallas Morning News, "I specifically said to her, 'Do I get a hug too?' She said, 'Of course, I wouldn't let you by without a hug'". "That's how she is at everything things don't really ruffle her", said Staci Thompson, her friend of twenty years. Of course, it can be hard to know what to do in such a terrifying emergency, but this is why staff are urging people to pay attention right at the beginning of the flight since you never know what is going to happen. "There was nothing we could do to help or nothing he could do to save her and we just feel for them, 'cause I know they're grieving", Kristen McGinty said.

Shults was one of the first female Navy fighter pilots, and during the emergency, she provided dispatchers with a clear description of what was taking place without wasting time.

"No, it's not on fire, but part of it's missing", Shults said, pausing for a moment.

When it was all over, the pilot came out of the cabin and hugged everyone, telling them, "You all did a great job".

Social media reports by surviving passengers hailed Shults as having "nerves of steel" and being "a true American hero". Some 352 engines would be affected in the US, FAA said. Many of the Customers on that flight have flown with us before.

Needum was traveling with his family back to Dallas after a trip to NY when an engine blew up mid-flight and shattered a window, depressurizing the cabin and partially sucking passenger Jennifer Riordan out of the cabin.

Seven other airline passengers reported having been injured, though none were injured seriously.

  • Zachary Reyes