Uber Health Will Drive You To Doctor's Appointments

"While transportation barriers are common across the general population, these barriers are greatest for vulnerable populations, including patients with the highest burden of chronic disease", Chris Weber, general manager of Uber Health, said in a statement.

"Many doctors call cabs for their patients, but Uber is available in about 250 US cities and is sometimes cheaper than a metered taxi".

Patients and health workers can now book rides on a new platform called Uber Health that launched nationally this week. You can expect the real thing to start rolling out gradually.

"Uber has helped us drastically reduce appointment cancellations".

The data issue is particularly sticky with Uber, as its privacy policies have come under fire over the last few years.

Providers sign Business Associate Agreements with Uber.

Earlier this week Disability Rights Advocates filed a class action lawsuit against Uber challenging the popular ride-sharing service's lack of transportation for those in wheelchairs.

They're also swapping Uber and Lyft for other staples of transit. Both Uber and its primary competitor, Lyft, have previously undertaken partnerships aimed at capturing the patient transportation market and helping to improve access to care. With the aim of servicing those people in real need, Uber Health will aim to focus on a specific need as the company teams up with several healthcare organizations.

"Whether it's one ride or one hundred, the dashboard makes it easy to book, reschedule, and get a clear overview of which ride is happening when", the website reads.

To request a ride, the health care professional would enter the rider's name, phone number, pickup and drop-off locations, and desired vehicle type.

"The vast majority of our customers are funding this from their operations budget", Holley said. The clinic can then print out the details for the patient to take with them.

"Right now this has been acutely focused on making sure that the operational side of this is strong and sound, and that the technology does what it's supposed to do".

"It's not meant to be an emergency service", said Weber.

Uber isn't the first major tech company to break into the healthcare space, which the World Economic Forum values at $6.5 trillion worldwide.

Two versions of Uber Health will be made available by the company.

Uber says it's a way to help provide reliable, comfortable transportation for those needing medical assistance.

  • Carolyn Briggs