Delta responds after family kicked off flight from Maui to Los Angeles
- Author: Zachary Reyes May 06, 2017,
May 06, 2017, 18:54
The latest debacle for the airline was caught in an eight-minute YouTube video that shows employees telling Brian Schear that he and his family would be tossed behind bars if they didn't get off the Los Angeles International Airport-bound flight from Maui on April 23.
In a recent episode, a California couple was booted off an overbooked Delta Airlines flight for refusing to give up their child's seat. It's not clear whether the person who is initially talking to Schear is an airline employee or security.
"Then that's going to be a federal offense and you and your wife will be in jail", the female employee says on the video.
That's when Brian Shear said he was threatened with jail if he didn't give up the seat.
Another issue was whether or not the Schears' 2-year-old could travel in a auto seat. It's unclear. But the airlines actually advise that you keep your infant in a carseat on a seat while flying, so who can blame the guy for not going along with it. "This is what's ridiculous". In it, Schear and crew members argue over whether the seat he bought for his 18-year-old son could instead be used by his two-year-old. Schear told NBC News the couple spoke to a ticket agent before boarding the plane, and the agent arranged for the family to sit together.
"I have two infants", Schear said, "and nowhere to stay". The airline wanted to put another passenger in the seat.
The Washington Post reported that the Federal Aviation Administration and Delta itself have written guidelines stating children 2-years-old and under should in fact be put in vehicle safety seats on flights.
But the Federal Aviation Administration encourages parents to strap-in young children in government-approved auto seats. "So otherwise he would be sitting in my wife's lap, crawling all over the place, and it's not as safe".
Airlines must allow parents to use restraints for their children if the seat fits the child and is labeled as approved for aircraft use, and if the child holds a ticket for the seat and the seat is not in an exit row, the FAA said.
Schear said the exchange between his family and Delta Air Lines took nearly four hours.
Schear replied, "We're going to be in jail and my kids are going to be what?" Now, you can just sit here, and we can all just chill here. When Schear refused to give up his teenage son's seat - now his toddler son's seat - Delta employees removed his family from the flight, citing incorrect FAA regulations.
According to Schear, his family purchased four tickets to return home after vacationing in Maui, Hawaii.