Holiday Inn hotels hit by card payment system hack

UK-based IHG - which operates brands including Holiday Inn and Crowne Plaza - says that the breach affects cards used at front desks at the hotels between late September and late December previous year.

IHG said it received several reports from credit card companies of unauthorized charges appearing on accounts used at IHG locations.

IHG properties include Holiday Inn, Holiday Inn Express, InterContinental, Kimpton Hotels, Crowne Plaza, Staybridge Suites and Candlewood Suites.

The hack occurred between September 29 and December 29, 2016. The breach happened between September 29 and December 29, 2016 IHG said that there was no evidence of unauthorized payments after December 29.

IHG values the relationship it has with its guests and understands the importance of protecting payment card data.

Security reporter Brian Krebs estimates more than 1,000 locations were affected, and more could be added to the list in the future as IHG franchise locations continue to have their systems investigated by cyber forensics teams.

"On behalf of franchisees and in co-operation with the payment card networks and acquiring banks, IHG is co-ordinating the investigation that is now under way", a spokeswoman told the BBC following the latest discovery.

The malware searched for track data stored on magnetic stripes, which includes name, card number, expiration date and internal verification code, the company said.

InterContinental Hotels Group (IHG) has released data disclosing how malware was used to steal customer payment card details from around 1,200 of its franchised properties.

IHG does not believe other guest information was stolen. So long as any unauthorized charges are reported in a timely manner, cardholders aren't responsible for the charges.

Remember, even if card-harvesting crooks do get hold of your credit card number, using a credit card rather than a debit card will limit the damage to your everyday life.

The company hired a cyber security company to look into payment card processing systems. The company has also informed law enforcement.

InterContinental Hotels Group PLC (NYSE:IHG) traded down 0.02% on Tuesday, hitting $49.25.

"All three properties will draw synergies from IHG hotels located nearby and will reinforce our position in South West Asia".

IHG has also created a tool for people to look up whether they stayed at an infected hotel during the three month period previous year. IHG also manages IHG® Rewards Club, the world " s first and largest hotel loyalty programme with more than 88 million members worldwide. The legal version of this story can be accessed at

  • Larry Hoffman