Delta to pay up to $10000 to bumped customers
- Author: Carolyn Briggs Apr 19, 2017,
Apr 19, 2017, 12:24
The poll asked respondents on Wednesday, three days after a Kentucky doctor's forcible ejection stirred national outrage, to choose between a $204 nonstop United flight from NY to Chicago and an equally priced American Airlines flight.
United Airlines now says it will require staff and crew to check in at least 60 minutes before a flight.
Community members protest the treatment of Dr. David Dao, who was forcibly removed from a United Airlines flight on Sunday by the Chicago Aviation Police, at O'Hare International Airport in Chicago, Illinois, U.S., April 11, 2017.
Dr David Dao lost two teeth and suffered a broken nose and concussion as he was ripped from his seat on the overbooked flight on Sunday to make way for staff.
United on Friday said it was changing its policy on booking its flight crews onto its own planes following the incident.
Facing public outrage, United Airlines finally apologised and promised that this kind of incidents would never happen again.
'This is one of our initial steps in a review of our policies'. The company said it is conducting a full review, and it will announce the results by April 30.
Federal rules already demand that airlines compensate passengers who get bumped from a flight, but the maximum required payout is $1,350.
Delta said in an internal memo that it is letting employees offer customers up to $9,950 in compensation to give up seats on overbooked flights. The airline said they had tried to seat in a class they did not pay for.
"Bell said another passenger who was Mexican told him, "'Hey, that's a scorpion, they're risky, '.
But the poll's most concerning finding if you're the CEO of United is that among those respondents who hadn't heard of United's troubles, only 51 percent would choose an American Airlines flight over an identical United flight, with 49 percent choosing United. "For a long time, airlines, United in particular, have bullied us", said Demetrio.