Fly the funnier skies: Mideast airlines troll United
- Author: Zachary Reyes Apr 17, 2017,
Apr 17, 2017, 1:06
On Wednesday, United said it would compensate all passengers on board the flight the cost of their tickets.
Footage of a man - later identified as 69-year old David Dao, a doctor based in Kentucky - being dragged from the plane by police surfaced on social media this week, with Dao suffering a bloody mouth due to the aggressive manner in which he was handled.
When Dao refused, United sent in Chicago Aviation police officers to remove him from the plane and the resulting cellphone video of the struggle shot by another passenger has turned into a PR nightmare for United.
"We're not going to put a law enforcement official.to remove a booked, paid, seated passenger", United Continental Holdings Inc CEO Oscar Munoz said on Wednesday.
By Tuesday, as worldwide anger mounted, Munoz issued another statement that included an apology to Dao and acknowledged the "truly horrific event".
Munoz vowed Tuesday to "fix what's broken so this never happens again".
Chicago Aviation Commissioner Ginger Evans will also speak.
United was trying to get four passengers to leave the plane to make room for a flight crew.
"The family of Dr. Dao wants the world to know that they are very appreciative of the outpouring of prayers, concern and support they have received", Golan said in a statement.
United recently announced that every passenger who was on flight 3411 last Sunday will now get their money back.
In an emergency motion, attorneys for Dao are asking that surveillance videos, cockpit voice recordings, incident reports, and passenger, crew and employee lists be saved for use in the anticipated lawsuit, the Louisville Courier-Journal reported. "No one should ever be mistreated this way". Many responded with outrage over perceived ethnic bias against the passenger and some called for a boycott of the USA -based airline. He has promised to review the airline's passenger-removal policy.
A lawyer for the passenger forcibly removed from a United Express flight says the experience was more horrifying than when he left Vietnam during the fall of Saigon.
"No, he can't be", Munoz said.
He was left bloodied after the Sunday evening incident at Chicago Airport and the footage provoked worldwide outrage, reported CBS News.
Overbooking is legal, and most airlines do it in anticipation of no-shows, the US Department of Transportation said. "This is wrong", "Look at what you did to him" and "Busted his lip".