Isle of Wight NHS Trust responds to CQC findings

England's Chief Inspector of Hospitals has made the recommendation regarding United Lincolnshire Hospitals NHS Trust following the CQC's latest inspection of Pilgrim Hospital, Lincoln County Hospital and Grantham Hospital.

The hospital has come under heavy criticism from the Care Quality Commission in a report published today (Wednesday).

Last month, ahead of the damning report, Karen Baker, the former chief executive of the Isle of Wight NHS Trust, made a decision to stand down from her role and executive medical director, Dr Mark Pugh, has been appointed acting chief executive.

Kettering General Hospital's director of nursing and quality, Leanne Hackshall, said: "We welcome the CQC's very detailed inspection of the trust and are disappointed that we did not do better in it". We need a detailed explanation as to how this is going to be rectified to ensure local people are getting the standard of care they need.

Kettering General Hospital has been placed into special measures after being rated as "inadequate" by health regulators.

"For this reason, we have recommended that the trust should re-enter special measures so that it can receive support at the highest level to deliver all the necessary improvements".

"On the mental health wards, staff did not always report safeguarding incidents to their local teams and wards were not holding local records of ongoing safeguarding concern", he said. Safe, Responsive and Well Led were rated as "inadequate"; Effective as "requires improvement". Inspectors also found throughout the trust a culture of subtle bullying from staff.

Inspectors did, however, identify a number of areas of "outstanding practice", including the trust having direct access to electronic data held by community services, meaning hospital staff could access up-to-date information about patients.

"I want to reassure the public that in most cases our services show good clinical outcomes and patient satisfaction and emphasise that the CQC found our staff caring, passionate and professional".

On the same day, NHS improvement confirmed that Kettering General Hospital NHS FT will also be placed in special measures after a CQC inspection in October found the trust to be inadequate.

"This was particularly the case in the emergency department, outpatients and services for children and young people".

While the hospital has been criticised, CQC's chief inspector of hospitals, Sir Mike Richards, praised staff for their passion despite struggling with demand.

"We made NHS Improvement aware of our concerns following the inspection and it has begun to work with the trust to make sure these are appropriately addressed and that progress is monitored".

This was true across all eight services inspected.

The safer maternity care action plan, created to dramatically improve the safety of maternity care in the NHS, was then announced by the Health Secretary in October 2016, including a training fund of £8m for NHS Maternity Services. Staff did their upmost to provide care that was compassionate, involved patients in decision making and provided good emotional support to patients and those close to them.

  • Leroy Wright