Microsoft is blocking Windows 7 and 8.1 updates on newer devices
- Author: Arturo Norris Mar 18, 2017,
Mar 18, 2017, 20:36
According to Microsoft, "This error occurs because new processor generations require the latest Windows version for support", the document says.
Confirmation that this previously announced policy will soon take effect came via an article recently published to Microsoft's support website.
The only solution to clear the error and download the updates you need is to upgrade to Windows 10.
However, Windows 7 and Windows 8.1 PCs running these new CPUs will not scan for updates or download them from Windows Update.
Mainstream support for Windows 7 ended on January 2015, but extended support-in other words, patches-is supposed to continue until January 2020.
The company's previous methods of convincing users to make the jump have upset some, and this policy is sure to ruffle feathers as well. Windows 10 is the only Microsoft OS supported on those chips, Microsoft said. Neither was made with current generation processors in mind, and in the years since, Microsoft has shifted its focus away from those older operating systems and towards Windows 10.
An error message could also appear in the Windows Update window, warning users that their device has encountered, "an unknown error". Installing on Windows 8.1, however, is relatively smooth sailing, and with Kaby Lake's overwhelming similarity to Skylake, dropping support does feel rather unnecessary. Support for Windows 8.1 runs through next year and support ends in 2023.
And, not surprisingly recommends the follow to resolve the issue: "We recommend that you upgrade Windows 8.1-based and Window 7-based computers to Windows 10 if those computers have a processor that is from [the list]". But instead users will be updated to new versions of what I expect will become simply "Windows" in the future. In principle it means that Windows 8.1 users might miss out. While that seems simple enough to do we'd like to point out that upgrading to Windows 10 Home will cost you R2 335 or R3 999 if you'd like the Pro version.