Uber CEO Kalanick apologizes for disrespectful conversation with one of his drivers
- Author: Zachary Reyes Mar 02, 2017,
Mar 02, 2017, 12:18
Travis was seen being extremely rude and rebutted while talking to the driver stating that his ideas and strategies have helped in taking Uber to this height.
He offered an apology with no caveats or excuses - just hours after a video surfaced showing him arguing with an Uber driver.
"It seems like a piece of cake because I've beaten them, but if I didn't do the things that I did, we would've been beaten, I promise", he told the driver, before growing defensive when the man accused him of dropping the price of UberBLACK, a service the company describes as "a professional driver in a stylish ride".
Since the video became public, Kalanick released an email, which was later published on the company blog.
Near the end of the exchange, Kalanick curses, saying that "some people don't like to take responsibility for their own [expletive]".
'People are not trusting you anymore I lost $97,000 (78,370) because of you. "That is not what I did, and it can not be explained away". "They blame everything in their life on everyone else".
It's the latest PR nightmare to hit Uber, which last week found itself in a sexual harassment firestorm.
The Los Angeles Times said the video showed Kalanick in a heated conversation with driver Fawzi Kamel over Uber's fares.
Kalanick said he wanted to apologize to Kamel, the drivers, riders and to the Uber team.
Mr Kalanick also caused controversy after he accepted an invitation to be a part of a business advisory group for President Donald Trump.
"It's clear this video is a reflection of me - and the criticism we've received is a stark reminder that I must fundamentally change as a leader and grow up", he said.
'This is the first time I've been willing to admit that I need leadership help and I intend to get it'.
Fowler's entry went viral, prompting the company to hire former Attorney General Eric Holder to investigate her claims.